FAQs - Event Styling

How far in advance do I need to book?

We would request 40 days advance notice to ensure that your event is customized to your requirements

How can I find out more details about your event styling, pricing and availability?

I schedule a free 30 minute in-person pre-event consultation to discuss all these details; please feel free to schedule 30 minutes on the website or contact us via our website.

Do you require deposit at the time of booking the events?

Yes, at least 30% deposit is required to book your event.

If I have to cancel, what are the cancellation charges?

Cancellation charges would be the balance of the deposit paid.

Would you travel outside of Seattle for events?

Yes; we would require booking with a minimum spend of $1500 with Pump up Party. Travel charges will apply.

I'm a party supplier and I'd like to collaborate with Pump up Party, how do I go about that?

Pump up Party is always looking to collaborate. Please get in touch with me via the form on the "Contact Us" page and lets discuss next steps.

FAQs - Party Rental

What is the process to rent?

Rent items using our online store. After receiving your order, we will send an online rental contract and request for security deposit. The contract can be signed online while the security deposit can be paid via credit card online or check at the time of pickup. Should you have any questions, please feel free to reach out via phone or email.

Where is pick up/drop off located?

We are located in Issaquah Highlands, WA (Seattle Metro Area).

How long is hire time period?

Pump up Party rental products are priced for three (3) calendar days. Additional days can be added for a minimal fee.

What happens if something gets damaged?

A replacement cost will be billed.

Do we need to clean the for-hire products when returning?

Yes please, we would really appreciate it.

Does Pump up Party deliver?

Unfortunately, we don't deliver; our customers generally pick up directly from us or arrange delivery through third-party vendors such as dolly.com or lugg.com.

FAQs - Shop Custom Balloons

How much space does a standard balloon garland require?

Garlands would fit in most mid-size SUVs (with folded back seats).

Does Pump up Party deliver?

Yes, delivery is available. Delivery starts at $75 and includes installation service at your location. This is available in Greater Seattle Area (or within 20 mile radius of Issaquah, WA)