Bookings are usually made 4-6 months prior to the event date but we can accommodate up to 3 weeks notice depending on our availability, your requirements and design complexity.
I schedule a free 30 minute in-person pre-event consultation to discuss all these details; please feel free to schedule 30 minutes on the website or contact us via our website.
Yes, at least 50% deposit is required to book your event.
All bookings made a subjected to a non-refundable retainer fee. Orders cancelled less than 3 weeks prior to event date are subjected to a 75% cancellation fee.
Yes; we would require booking with a minimum spend of $1500 with Pump up Party. Travel charges will apply.
Pump up Party is always looking to collaborate. Please get in touch with me via the form on the "Contact Us" page and lets discuss next steps.
Please contact us for rental inquiry. Once dates and items are confirmed, we will send an invoice and rental contract for your review. We do request a nominal security deposit. The contract can be signed online while the security deposit can be paid via credit card online or check at the time of pickup. Should you have any questions, please feel free to reach out via phone or email.
We are located in Issaquah Highlands, WA (Seattle Metro Area).
Pump up Party rental products are priced for three (3) calendar days. Additional days can be added for a minimal fee.
A replacement cost will be billed.
Yes please, we would really appreciate it.
Unfortunately, we don't deliver; our customers generally pick up directly from us or arrange delivery through third-party vendors such as dolly.com or lugg.com.
Yes, delivery is free within 10 miles of 98029. If you are located outside the 10 mile range you can either pick up your smile a gram from us (Issaquah, WA) or we can deliver to you for a nominal fee based on your distance.
Garlands would fit in most mid-size SUVs (with folded back seats).
Yes, the quote you receive from us will include transportation and setup fee.
Depending on the busy season, the lead time for custom drink stirrers from the time payment has been made to delivery is 3 weeks.
Depending on the busy season, and the design complexity, the lead time for custom neon signage from the time payment has been made to delivery is 3 - 4 weeks.